Let’s imagine that you are a Salesforce admin, working for a Salesforce Partner or for an organisation that uses Salesforce. And you have been trained on the Salesforce CPQ product. Some things are easy to you, some are quite difficult, but why someone (me!) claims that it is not enough? Read the rest of this post and you will see.
Salesforce CPQ product training is just great. It is! I’ve been through this and I do recommend anyone to go through this training, to get the chance to interact with the trainer, to ask questions, to interact while learning the tool. You do not have that chance while going through the Trailheads or other materials.
But…
The knowledge you get is technology driven, which means you start to know and understand the product, but there is just so much more. Let me refer to an example: the product training is like learning Java language and some Java related technologies, however, without the relevant experience – it is difficult to deliver the CPQ solution with the best practices considerations, with the experience. That is something you can and should be learning later on.
Well, you may say, that is kind of obvious. Then, have a look at the below list:
- Product catalog configuration complexity
- Pricing algorithms modeling
- CPQ plugins use cases
- End User solution journey
- Quote Templates limitation
- Best practices
- Industry expertise
- Organisational Change Management
- Performance considerations
All of the above and more comes with the experience. Every project you deliver, benefits with the experience you can use in the next one.
And what was your lesson that you remember very well from the past projects?
